Question 1

Which African countries do you support?

Accepted Answer

All 54. Pricing, payments, and domains are localized for 20 countries today with the rest on the roadmap.

Question 2

Do I need to be in Africa to use Aruwo?

Accepted Answer

No — Aruwo is for anyone building for African markets, including diaspora founders.

Question 3

Do you have an office in Africa?

Accepted Answer

Yes — distributed across Lagos, Nairobi, Cape Town, and Accra.

Question 4

Which AI models does Aruwo use?

Accepted Answer

Aruwo uses Claude, GPT, and Gemini routed through our AI Gateway. You do not need to bring your own API key.

Question 5

Does Aruwo train on my code?

Accepted Answer

No. Your projects are never used to train AI models.

Question 6

Can I bring my own API key?

Accepted Answer

Yes — Pro and Enterprise plans support BYOK for OpenAI, Anthropic, and Google.

Question 7

Where does Aruwo host my app?

Accepted Answer

On a global edge network with regions close to African users in Lagos, Nairobi, Johannesburg, and Cairo.

Question 8

Can I export my code?

Accepted Answer

Yes — every Aruwo project lets you export the full source code to GitHub.

Question 9

Is Aruwo open source?

Accepted Answer

The runtime is proprietary. The apps you build belong entirely to you and can be exported.

Question 10

Can I use an African domain?

Accepted Answer

Yes — Aruwo registers and configures .ng, .co.ke, .co.za, .gh, .com.ng and 40+ African TLDs.

Question 11

How much does a custom domain cost?

Accepted Answer

Custom domain configuration is free on Aruwo Pro. The domain registration fee is passed through at cost.

Question 12

Can I bring my own domain?

Accepted Answer

Yes — point your existing domain to Aruwo via DNS and we issue SSL automatically.

Question 13

Do you offer enterprise plans?

Accepted Answer

Yes — custom pricing, SSO, dedicated support, and on-premise options. Contact sales@aruwo.dev.

Question 14

Can I get a private deployment?

Accepted Answer

Yes — Enterprise customers can run Aruwo in a dedicated tenant or on-premise.

Question 15

Do you sign DPAs and BAAs?

Accepted Answer

Yes — Enterprise plans include DPA, BAA, and custom MSA on request.

Question 16

What is Aruwo?

Accepted Answer

Aruwo is the AI-powered Startup Operating System for African founders. You describe your product in plain English and Aruwo builds, deploys, and scales it with African payments, domains, and hosting included.

Question 17

How do I get started?

Accepted Answer

Sign up at aruwo.dev, describe what you want to build, and Aruwo generates the app. The free tier lets you build and preview before publishing.

Question 18

Do I need to know how to code?

Accepted Answer

No. Aruwo is built for founders, not engineers. You describe what you want and AI writes the code.

Question 19

What languages does Aruwo support?

Accepted Answer

English and French today. Swahili, Yoruba, Hausa, and Arabic are on the roadmap.

Question 20

Which payment processors does Aruwo support?

Accepted Answer

Paystack, Flutterwave, Stripe, Paddle, plus direct Mobile Money integrations for M-Pesa, MTN MoMo, and Airtel Money.

Question 21

Can my customers pay in local currency?

Accepted Answer

Yes. Aruwo supports NGN, KES, ZAR, GHS, EGP, XOF, XAF, and 12+ other African currencies natively.

Question 22

How do refunds work?

Accepted Answer

Refunds are handled by your payment processor (Paystack, Flutterwave, Stripe). Aruwo surfaces a one-click refund button in your dashboard.

Question 23

How much does Aruwo cost?

Accepted Answer

Free to start. Pro plans begin at $20/month with monthly AI credits, custom domains, and team workspaces.

Question 24

Can I pay with Mobile Money?

Accepted Answer

Yes. Aruwo accepts M-Pesa, MTN MoMo, Airtel Money, Paystack, and Flutterwave in supported countries.

Question 25

Is there a free trial?

Accepted Answer

Yes — Aruwo Free includes everything you need to build and preview your first project.

Question 26

Do you offer student discounts?

Accepted Answer

Yes — 50% off Pro for verified students with a .edu or recognized university email.

Question 27

Is my data secure?

Accepted Answer

Yes — all data is encrypted in transit and at rest. Aruwo uses Row Level Security and never trains on your code.

Question 28

Are you GDPR compliant?

Accepted Answer

Yes — Aruwo is GDPR-aligned and provides a Data Processing Agreement on request.

Question 29

Where is my data stored?

Accepted Answer

Data is stored in the region you choose — including African regions for sovereignty.

Frequently asked

Africa

AI

Deployment

Domains

Enterprise

Getting started

Payments

Pricing

Security